I was impressed with Durham Cycles before they even opened their doors. I was in the market for a new bike and sent an email to Durham Cycles requesting some information. I was certainly not expecting to hear back until they actually opened for business, but literally within a couple of hours I had a response in my inbox not only answering my questions but offering to help me before their opening day. David and Jeff are the most knowledgeable cycling enthusiasts I have ever met and the amount of time and detail that they put into my bike fitting was unheard of. Here we are more than 6 months later their level of service has only grown. Thank you Durham Cycles for all that you do for the Durham community.